Information and Resources

    Texas Notice | Website Privacy Policy | Privacy of Children Important Links

    Texas Notice
    Liberty Capital Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Liberty Capital Bank should contact the Texas Department of Banking.
    Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means below:
    In Person or U.S. Mail: Texas Department of Banking, 2601 N. Lamar Boulevard, Suite 300, Austin, Texas 78705-4294
    Telephone No.: (877) 276-5554
    Fax No.: (512) 475-1313
    Website Privacy Policy
    Visitors to Liberty Capital Bank's Website remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:
    • The Internet address (referral site) which brought you to our web site;
    • The date and time you access our site;
    • The name and version of your web browser;
    • Your Internet Protocol (IP) address;
    • The pages visited in our website; and
    • The duration of your online session.
    The Bank uses this information to create summary statistics and to determine the level of interest in information available on our site. Visitors may elect to provide us with personal information via e-mail and online registration forms. This information is used internally, as appropriate, to handle the sender's request. It is not disseminated or sold to other organizations. Some areas of our website may use a "cookie" temporarily stored in the visitor's computer memory (RAM) to allow the Web server to log the pages you use within the site and to know if you have visited the site before. View a PDF of the privacy policy.

    Account Aggregation
    Account aggregation sites allow you to consolidate account information from several sources into one online location. In order to provide this service, an aggregation provider may request your passcode and login information. You should ensure that the aggregation provider has appropriate policies to protect the privacy and security of any information that you provide.  
    If you provide information about your Liberty Capital Bank accounts to an aggregation provider, we will consider all transactions initiated by an aggregator using the access or login credentials that you provide, to be authorized whether or not you were aware of a specific transaction.
    If you decide to revoke the authority given to an aggregation provider, we strongly recommend that you also change your online passcode with this Institution. This will help ensure that the aggregation company cannot continue to access your account(s) with us.
    We do offer aggregation services through our online banking product. Aggregation allows you to consolidate your accounts from other providers so that you can view all of your accounts in one location. We do not disclose any of the information consolidated through this service. We may use aggregate information, which is not personally identifiable, to better understand the types of account(s) or services which may be most beneficial to you.
    Email Policies
    When you enroll for our online services, we will send you a welcome email. We may also send emails marketing various products and services offered by this Institution. We will always provide you an opportunity to opt-in or opt-out of marketing related emails.

    We will also send security related email notices when you sign-up for email ("notify me") alerts on your account(s) or whenever you change your passcode, security question, or email address.
    If you agree to accept electronic disclosures and/or online account statements, we may also send you notices of important account updates through email. For example, if you have agreed to accept disclosures electronically, we may send you an email with updates to this privacy policy and/or we may send you a notice that your account statement is available for viewing on our website. For more information on how to enroll for electronic disclosures, please contact us at 469-375-6600.
    If you have questions or concerns about the privacy policies and practices of linked 3rd parties, please review their websites and contact them directly.
    If you have any questions about our privacy policy or concerns about our privacy practices, please contact us at or 469-375-6600.
    COPPA, the Children's Online Privacy Protection Act, protects children under the age of 13 from the collection of personal information on the Internet. This financial institution respects the privacy of children. We do not knowingly collect names, emails addresses, or any other personally identifiable information from children. We do not knowingly market to children, nor do we allow children under 13 to open online accounts.

    Important Links

    Liberty Plaza I,  5055 Keller Springs Rd. Suite 120,  Addison, Texas 75001  Phone: 469-375-6600  Fax: 469-375-6565

    To report a lost or stolen card when our lobby is closed, please call 1-800-500-1044.

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